Privacy policy

Posting Date: 4th November 2024

Thank you for visiting Scandalous Coffee (“Company”, “we”, or “us”)! We provide this Privacy Policy (“Policy”) to let you know what information we collect when you use our websites, mobile applications to order online products and services (collectively, “Services”), or when you otherwise interact with us.

We may change this Policy from time to time as we change our Services. If our information practices change, we will notify you by revising the date at the top of the Policy and no other notice will be provided to you, so be sure and check back often! All changes will take effect on the posting date forward. If you have a question about how your personal information is being used, you can contact us through the methods provided in the “Contact Us” section at the end of this Policy.

INFORMATION WE COLLECT

Information You Provide to Us.

We collect information you provide directly to us. This may be personal information, which identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you, your device, or household. For example, we may collect your name, email address, postal address, phone number, credit card number, gender, day and month of birth, personal interests when you visit our Website or use our Services, place an order online or by phone, contact us with a question. We make and maintain a record of the contact with us and your product interests and the purchases.

We collect this information to provide you with our Services and to keep you advised of upcoming brews that you may like. We may use this information to promote specials, sales, and new product lines. We may also use it to help our business grow by receiving, and acting upon, your feedback or issues you bring to our attention.

We may use this information to create accounts and subscription services for you to use for easy checkout and to save your preferences and transaction history. If you create an account with us, you are responsible for maintaining the security of your password at all times. You are also responsible for activity that occurs while logged into your account. We use the information you provide for normal business administration, such as services and billing.

We may send you a promotion or survey, and we use this information to understand your preferences and promote our business. You have choices about the information we collect. When you are asked to provide personal information, you may decline. However, if you choose not to provide information that is necessary to provide a product or Service, you may not be able to purchase or use some of our products or Services.

Information We Collect Automatically When You Use Our Website and/or the Services.

When you access our Website, order products, or use our Services, we automatically collect certain information, including, but not limited to:

  • Transaction Information: When you place an order or make a purchase, we collect information about the transaction, such as the items ordered, the transaction amount, the payment information, the delivery address, and the order date. We use your information to perform our contract to provide you with products or services.

  • Log Information: We collect information about your access and use of our Services, such as your login name and password, the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services. We place this into a log. This is done for the purpose of monitoring our networks and the visitors to our websites as well as secure access to accounts. We may also use this information for improving our products, Services, and marketing efforts.

  • Device Information: We collect information about the device you use to access our Website and Services, such as the type of device, operating system and version, unique device identifiers, mobile network information, and browsing behavior. This allows us to identify unique visitors and undertake an analysis of how users interact with us on their devices, which will help us in improving our Website and Services.

  • Geolocation Information: We also collect your IP address when you visit our Website or use our Services. This allows us to verify your identity when making an order, but also provides us analytic information of where customers are located that use our Services or purchase our products which will allow us to improve our marketing efforts.

  • Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies, including cookies and web beacons, to collect information about you and your interaction with our Services, including information about your browsing and purchase behavior. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience on these Services, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. This information allows us to operate our Website and online store efficiently, engaging in behavior-based advertising, and capturing website analytics.

Information We Collect From Other Sources.

We may also receive information about you from other sources, including third-parties, business associates, vendors, suppliers, or publicly available sources, and link or combine that with information we collect about you. For example, if you create or log into your account through a social media site or if you associate your social media account with our Company account, we will have access to certain information from that social media account depending upon your settings. This information may include your name, account information, and friends lists, in accordance with the authorization procedures determined by such social media site.

USE OF INFORMATION

In addition to the purposes and uses described above, we use personal information for the following business and commercial purposes to:

  • Provide, maintain, and improve our Services, including your in-store and online ordering experience;

  • Provide and deliver the products and services you request, process orders, transactions, and send you related information, including confirmations and receipts;

  • Send you technical notices, updates, security alerts, and support and administrative messages;

  • Investigate and prevent fraudulent transactions and other illegal activities;

  • Link or combine with information we get from others to help understand your needs and provide you with better service;

  • Respond to your comments, questions, requests, and provide customer service;

  • Communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you;

  • Monitor and analyze trends, usage, and activities in connection with our Services;

  • Personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests; and/or

  • Process and deliver contest and promotion entries and rewards.

INFORMATION WE DISCLOSE

We may disclose, share, and sell information about you with third-parties for the following purposes or as otherwise described in this Policy, and where permitted by applicable law:

  • With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, pursuant to written contracts we have with them.

  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation.

  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Company or others.

  • In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business by another company.

  • In connection with processing your orders, we share your Personal Information with Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information at: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. In connection with a legal request.

  • We may also disclose aggregated or de-identified information, which cannot reasonably be used to identify you. We maintain and use all de-identified information in de-identified form. We do not attempt to reidentify it except to ensure our de-identification processes are in compliance with applicable law.

HOW WE RESPOND TO “DO NOT TRACK” AND OPT-OUT PREFERENCE SIGNALS

Some website browsers have a “Do Not Track” technology that transmits a “Do Not Track” header to the websites you visit with information indicating that you do not want to be tracked. The information collection and disclosure practices and the choices that we provide to you will continue to operate as described in this Privacy Policy regardless of whether a Do Not Track signal is received. We currently do not recognize opt-out preference signals, such as the Global Privacy Control. To download the Global Privacy Control, you may visit: www.globalprivacycontrol.org. Note that any signals will be device or browser-specific.

COOKIES AND ADVERTISEMENTS

Our website uses “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalize your online browsing and shopping and email communication experience. We may also use cookies to help determine which of our ads are shown to you on other websites.

You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our Services.

ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons, and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by Company and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt-out of having your web browsing information used for behavioral advertising purposes, please visit the Digital Advertising Alliance’s website at: www.aboutads.info/choices. You can also use the mobile app to control interest-based advertising on apps on your mobile device, available on the Apple Store, Google Play, and Amazon’s Appstore. Mobile app guidance is available at: https://digitaladvertisingalliance.org/app. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by visiting: https://optout.networkadvertising.org/?c=1.

To help facilitate the delivery of relevant content, we use Google Analytics. Google Analytics uses cookies to report on user interactions on our and others’ websites. We use the information collected for optimizing marketing, refining advertising, and/or programming strategies, and generally improving user experience. For more information about Google Analytics and how it collects and processes information, please visit: https://policies.google.com/technologies/partner-sites and instructions on opting out of Google Analytics using a specific plug-in is available at the following link: https://tools.google.com/dlpage/gaoptout. Note that this opt-out is specific to Google activities and does not affect the activities of other ad networks or analytics providers that we may use.

We may also work with third-parties to serve you ads as part of a campaign on third-party platforms (such as Facebook, Google, or X (formally Twitter)). As part of these ad campaigns, we may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and to serve you advertisements customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized advertisements. We do not endorse and are not responsible in any way for the privacy practices of these third-party platforms.

RIGHTS AND RETENTION

You may request that your data be removed from our databases. Unless such data is needed for legal purposes, we will remove your data upon request. We only keep the listed categories of personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

CONTACT INFORMTION

If you need to contact us for any reason, please feel free to email us at Email protected from bots

User Data Deletion

You may request deletion of your personal data by emailing
Email protected from bots .

Please include your full name and the email address used on our website.
Requests are processed within 30 days.